Tracker 2018

Rail & Transit Division Performance

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What is Rail & Transit?

The Rail and Transit Division provides oversight and manages funding for all 15 Regional Transit Authorities (RTAs), owns 358 miles of track (294 miles of which is active) and 163 bridges, and works cooperatively with Amtrak and private railroad companies to provide intercity rail and freight rail service to residents and business.

Rail and Transit Division data does not include performance targets. Although MassDOT oversees RTA operations, it does not set performance targets for them. Once the RTAs set targets through their asset management plan process, Tracker will include them.

 
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The transit section shares data on the 15 RTAs, and CapeFLYER (a seasonal rail service sponsored by MassDOT). RTAs in Massachusetts operate two main types of service:

  • Bus service, which includes regularly scheduled local routes and commuter routes which operate on fixed schedules (referred to as “fixed route” throughout the report); and

  • Demand-response service, which includes federally mandated paratransit service and other dial-a-ride services, whether using dedicated vehicles or taxi vouchers. These will be referred to as “paratransit” throughout the rest of the report.

Measures relating to RTA operations are grouped by type of service in order to reflect differences in their costs and operational characteristics.

The rail section provides measures that relate to the safety and condition of railroad infrastructure assets.

Explore the map below to explore rail assets in the Commonwealth.

Rail Scorecard

Performance Goal Performance Measure July 1 2017 - June 30 2018 (FY18) Change from FY17
Safety Number of derailments (per 1000 track miles FY14-18 rolling average) 6.0 0
Number of reported hazmat incidents (per 1000 track miles FY14-18 rolling average) 1.9 +0.1
Number of highway-rail incidents (per 1000 track miles FY14-18 rolling average) 3.2 -0.4
Budget & Capital Performance Capital budget spent to date vs. planned 83% -11%

Transit Scorecard

Performance Goal Performance Measure July 1 2017 - June 30 2018 (FY18) Change from FY17
Customer Experience % of scheduled trips operated (Fixed-route bus) 98.15% - 100% 5 out of 15 RTAs increased
Safety All injuries as a result of transit accidents (injuries per 100k UPT, Fixed-route bus) 0.1 - 1.0 4 out of 12 RTAs decreased or remained the same
All injuries as a result of transit accidents (injuries per 100k UPT, Paratransit) 0.0 - 2.4 7 out of 12 RTAs decreased or remained the same
Preventable accidents (per 100k UPT, Fixed-route bus) 0.1 - 3.8 7 out of 15 RTAs decreased or remained the same
Preventable accidents (per 100k UPT,Paratransit) 0.0 - 27.4 8 out of 15 RTAs decreased or remained the same
System Condition Fleet age (Fixed-route bus) 4.3 - 9.0 7 out of 15 RTAs decreased or remained the same
Fleet age (Paratransit) 1.8 - 6.1 6 out of 15 RTAs decreased or remained the same
Revenue vehicle condition (Fixed-route bus) 1.8 - 4.9 8 out of 15 RTAs increased
Revenue vehicle condition (Paratransit) 2.7 - 5.0 7 out of 15 RTAs increased
Facility condition (All) 3.0 - 5.0 6 out of 15 RTAs increased
Budget & Capital Performance % of capital dollars spent by year's end (All) 76.9% - 100.5% 6 out of 15 RTAs increased
Operating expense per vehicle mile (Fixed-route bus) $4.07 - $9.78 5 out of 15 RTAs decreased or remained the same
Operating expense per vehicle mile (Paratransit) $3.10 - $6.25 7 out of 15 RTAs decreased or remained the same
Farebox recovery ratio (Fixed-route bus) 8.5% - 21.8% 3 out of 12 RTAs increased
Farebox recovery ratio (Paratransit) 3.3% - 64.2% 6 out of 12 RTAs increased
Healthy & Sustainable Transportation Annual ridership (Fixed-route bus) 116k - 10,931k 3 out of 15 RTAs increased
Annual ridership (Paratransit) 6k - 544k 15 out of 15 RTAs increased
% of MA residents with access to transit (Fixed-route bus) 52.4% -0.4%
Ridership on CapeFLYER 14k +1.7%
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